Customer Service
For

A true customer experience for brands that don't have a customer service plan.

6 hr

First Response Time

12 hr

Total Resolution Time

Pay

Per Solution

We’re trusted by some awesome brands to implement and grow their customer service.

Some of our case studies:

Continue to focus on your work. We got this part.

We provide the best,
because WeCare.

Scale fast

With our experience in building and growing customer service across brands, no challenge is too big a hurdle.

Scale fast

With our experience in building and growing customer service across brands, no challenge is too big a hurdle.

Launch new channels.

Whether it's email, instant chat, voice, or SMS, we have you covered for every occasion.

Launch new channels.

Whether it's email, instant chat, voice, or SMS, we have you covered for every occasion.

Improve automatically

Our service is fully managed with three levels of management.

Improve automatically

AI and automations are fully employed to monitor and correct issues before they happen.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

Start in one week

We pre-train agents to work with new clients. One week. Max.

Start in one week

We pre-train agents to work with new clients. One week. Max. We understand the importance of time. Both for you and your customers.

Great for the futurE

Start smalexpand later

Great for the futurE

Start small, grow fast, take over the world, all while having the best customer service. We work on your timeline, guaranteed.

Improve automatically

AI and automations are fully employed to monitor and correct issues before they happen.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

Start in one week

We pre-train agents to work with new clients. One week. Max. We understand the importance of time. Both for you and your customers.

Great for the futurE

Start small, grow fast, take over the world, all while having the best customer service. We work on your timeline, guaranteed.

Continue to focus on your work. We got this part.

We provide the best, because WeCare.

Scale fast

Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.

Launch new channels.

Resolve issues quickly across email and chat channels.

Improve automatically

Our service is fully managed with three levels of management.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

Start in one week

We pre-train agents to work with new clients. One week. Max.

Great for the futurE

Start smalexpand later

We provide the best, because WeCare.

Scale fast

Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.

Launch new channels.

Resolve issues quickly across email and chat channels.

Improve automatically

Our service is fully managed with three levels of management.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

Start in one week

We pre-train agents to work with new clients. One week. Max.

Great for the futurE

Start smalexpand later

We provide the best, because WeCare.

Scale fast

Resolve 95% of tickets as you grow 2x, 5x or 100x. Our team expands only when you need us.

Launch new channels.

Resolve issues quickly across email and chat channels.

Improve automatically

Our service is fully managed with three levels of management.

No contracts

Customer support is ever-evolving and hardly stagnant, so you only commit to the next month.

Start in one week

We pre-train agents to work with new clients. One week. Max.

Great for the futurE

Start smalexpand later

Need more than what you have? We do it all.

True multichannel support.

Email & Chat Support

For quick, efficient and spectacular service, our traditional email and chat support roles are AI assisted to provide the best response for any given situation.

We employ AI and machine learning to help facilitate the speed at which we can tackle tickets, while still maintaining a 99% customer satisfaction.

Community Support

Are you an influencer or brand that has a large community presence throughout social media? Maybe something like Yes Theory's YesFam Facebook group? Maybe you're something similar to Airrack's "Creator Now"? Doesn't matter. We can help handle your communities inquiries native to your group with 100% accuracy.

SMS & Voice Support

The phone is unmistakably one of the most profound and life-changing inventions within the last century. Everywhere we go we have it. Which means we offer SMS and voice support for all of the customers who have phones. Which, is basically everybody.

We can also work in tandem with other support roles.

Management and training included

Our service is fully managed with three levels of management.

Streamlined onboarding

We take care of the training and experience building in less than one week.

Make your existing team even better

Whether starting fresh or growing your existing team, we make the process easy.

Advised slas

We can tell you what's industry standard and what's realistic. We help steer the ship for the right course.

We believe in simple pricing, because WeCare.

Starter

$2 /ticket

Email support
$400 min /mo
Month-to-month

Flex

$2 /ticket

Email & Chat or Voice
$2400 min /mo
Month-to-month

Dedicated

$3500 /agent

Email support or Voice
1 Agent minimum
Month-to-month

Scale your customer service with your business. Hassle free.