Are you an agency?
We've got you covered.
Email & Chat Support
For quick, efficient and spectacular service, our traditional email and chat support roles are AI assisted that help with the best macro to use for any given situation.
We employ AI and machine learning to help facilitate the speed at which we can tackle tickets, while still maintaining a 99% customer satisfaction.
Are you an influencer or brand that has a large community presence throughout social media? Maybe something like Yes Theory's YesFam Facebook group? Maybe you're something similar to Airrack's "Creator Now"? Doesn't matter. We can help handle your communities inquiries native to your group with 100% accuracy.
SMS & Voice Support
The phone is unmistakably one of the most profound and life-changing inventions within the last century. Everywhere we go we have it. Which means we offer SMS and voice support for all of the customers who have phones. Which, is basically everybody.
We can also work in tandem with other support roles.
We’re trusted by some awesome brands to implement and grow their customer service.
So you need a business to take care of your customer service needs.
How easy is it to work with us? Well...
Whatever coverage for whatever occasion.
For the eCommerce Store & Your Brand
Low Volume Clients
Low volume, no problem. We even work with clients that aren't what you would consider viral because we understand that regardless of how many people know of you, you're still a superstar in our eyes.
10 tickets a week, 20 tickets a month? Let's talk!
High Volume Clients
Did you really just get 230k likes on your latest post?
Yeah, we can handle all of your customer service needs. With a team that expands with you, the amount of volume we handle is easily managed. Don't worry about upsetting the hivemind, we've got you covered. Always.
... and for everything in-between.
Maybe some months you have high traffic and some months customers disappear into the woodwork. With our flex system, we always have agents available for those dead seasons and for those #OhMyGoodnessItWontStop seasons.