Are you an agency?
We've got you covered.
We use conventional email support designed to help facilitate smooth conversational flow between us and your customers. We keep your brand's voice and appearance healthy and alive while managing to resolve 99% of all cases. Why use something else when the email channel just... works?
Are you an influencer or brand that has a large community presence throughout social media? Maybe something like Yes Theory's YesFam Facebook group? Maybe your something smaller, something bigger? Doesn't matter. We can help handle your communities inquiries native to your group. We can start immediately.
Why stop there? The trifecta of support isn't complete without SMS coverage.
Creators, influencers, brands of all shapes sizes - SMS support is a widely used area for community engagement. Let's use it as another channel to help remedy whatever issue your brand may be facing.
We’re trusted by some awesome brands.
So you need a business to take care of your customer service needs.
How easy is it to work with us? Well...
Whatever coverage for whatever occasion.
For the eCommerce Store & Your Brand
Low Volume Clients
Low volume, no problem. We even work with clients that aren't what you would consider viral because we understand that regardless of how many people know of you, you're still a superstar in our eyes.
10 tickets a week, 20 tickets a month? Let's talk!
High Volume Clients
Did you really just get 230k likes on your latest post?
Yeah, we can handle all of your customer service needs. With a team that expands with you, the amount of volume we handle is easily managed. Don't worry about upsetting the hivemind, we've got you covered. Always.
... and for everything in-between.
Maybe some months you have high traffic and some months customers disappear into the woodwork. With our flex system, we always have agents available for those dead seasons and for those #OhMyGoodnessItWontStop seasons.